Refund & Cancellation Policy

Last updated: July 15, 2026

This is a starting template and not legal advice. Have it reviewed by a licensed attorney before relying on it.

1. What you're buying

FreedomDates Premium is an optional, recurring subscription that unlocks additional features (such as seeing who liked you and unlimited likes). Your free account is unaffected — Premium is never required to use FreedomDates.

2. Auto-renewal

Premium renews automatically at the end of each billing period (monthly) using your payment method on file, at the price shown at checkout, until you cancel. Payments are processed securely by Stripe; we don't store your card details.

3. Cancel anytime

• You can cancel whenever you like from Premium → Manage subscription, which opens the Stripe billing portal.
• Cancelling stops the next charge. Your Premium features stay active until the end of the period you've already paid for, then your account reverts to free.
• There's no cancellation fee, and you can resubscribe at any time.

4. Refunds

Because you can cancel at any time to prevent future charges, subscription fees are generally non-refundable, and we don't provide prorated refunds for the unused portion of a billing period. That said, we want you to be treated fairly. We will review refund requests and typically issue one in cases such as:

• A duplicate or accidental charge.
• A renewal you tell us about within 7 days, if you didn't use any Premium features during that renewal period.
• A technical problem on our side that prevented you from using Premium.
• Any case where a refund is required by law or by the rules of your payment provider or app store.

Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank.

5. How to request a refund

Email support@freedomdates.com or use our contact form with the email on your account and the approximate date of the charge. We aim to respond within 2 business days.

6. Chargebacks

If something looks wrong with a charge, please contact us first — we can almost always sort it out faster than a bank dispute. Accounts with fraudulent chargebacks may be suspended.

7. Changes

We may update this policy; material changes will be posted here with a new date above. Questions? Get in touch.